FNB shocking communication.

<p>I am at my wits end with FNB. I have been trying to get hold of them to find out what is going on with my Cheque card that is expiring at the end of the month. The phone just rings. The cursomer care number, as well as the number for the NORWOOD MALL. I select the card collection and enquiry option.... the phone rings and rings and then goes dead. I received an SMS saying that DVS will be in contact with me regarding the delivery of the card. I heard nothing. I recieved an SMS this morning that DVS will deliver my card AS AGREED. Agreed to by whom as I have had NO communication with them AT ALL. I called the number that comes through with the SMS ( ********** ) to find out what is going on and I am told to phone 2 separate courier companies to track down my card - CCD and UTI, neither are DVS. So I ask where CCD and UTI come in when I was told DVS. No they don't know, but I must phone them anyway. But they cannot even tell me if the card is with the courier company or with the branch. <br /><br />Firstly, I am concerned over the "AS AGREED" SMS as I have spoken to NO ONE. <br />Secondly, I am annoyed that no one can tell me what is going on with my card and that I have not been able to speak to anyone who knows whats going on.<br />Thirdly, I am shocked that I am the one who has to phone and chase a card delivery when I was not aware of what is going on in the first place, and then be given 2 TWO numbers and neither of those numbers belong to the courier compny that was suppose to be in contact with me.</p>