GS
Gerbrand S

1 reviews | Active since Feb 2016

18 Feb 2016, 17:02

FNB: ****IEST BANK IN THE HISTORY OF BANKING

Living in PTA and attended a conference in CT hosting clients. Took clients out last night only to find that my account has been suspended because there is some FICA documents missing which apparently they have send me an sms about and I have never received. After two hours and ten phone calls this morning and having had to listen how I must get this document to FNB; and explaining that I am stuck at a hotel in CT because I cannot settle my bill and have no way of getting something I do not have with me to them. They finally agreed to open my account for 30minutes. That got me out of the hotel but still stuck with an unpaid bill from the previous night, no way to get through the day or pay for my parking at the airport on my return to PTA. <br> <br> The idiot [Email Removed] who they say suspended my account never even had the decency to call me. <br> <br> Will be closing my at the earliest possible date.<br> <br> WARNING TO ALL POTENTIAL CUSTOMERS, THIS MUST BE THE ****TIEST BANK EVER

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2016, 08:34
Official
Hello Gerbrand1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 872181.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)