1 reviews | Active since Jun 2016
FNB shirking responsibility
<p>On 16 July R1088 was deposited to my FNB account via an ABSA eft. Absa has provided proof of the deposit, which has been emailed to FNB. As at 21 July the money still does not reflect in my account and FNB bluntly refuses to investigate.</p> <p>Despite the fact that proof of deposit has been provided by ABSA, FNB simply told me to speak to ABSA. What more can ABSA do?</p> <p>Follow up enquiries and a request for the CEO's contact details have simply been ignored.</p> <p>I have been an FNB client for more than 16 years and as a "Premier Client" thought I deserved better treatment than that.</p>
Good day Pandadup,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 969064.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Good day Pandadup,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 969064.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
