1 reviews | Active since Aug 2016

24 Jan 2018, 12:55

FNB sharing my confidential information

We have one very specific account at FNB, where the account information is completely unique and is not the same at any other business or institution. We now get constant spam calls from all types of institutions cold calling us with marketing and sales pitches. This information can only be shared by FNB. THIS INFORMATION IS CONFIDENTIAL AND HAS NO RIGHT TO BE SHARED!!!!! *** FNB!!!!! What else are you sharing?!?!?!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jan 2018, 13:50
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***