FNB Share Trading bad service! Do not open a Share Trading account with FNB!

Again I am struggling with FNB Sharetrading and when I contact them via email, they reply but do not put their names so you never know who you are talking to and if you reply on that email, someone else gets the email as you always send the email to a global email address! Really frustrating and the people have no idea what they are doing working in that department. On the 23rd of Feb 2026 I placed an order to sell 100,000 of my ORN shares at 45c per share. The shares were trading for 45c from about 10am to almost 11am that same day, I have screenshots to proof that. My shares did not sell and I want to know why? The reply I get from them is that I placed a limit amount for my shares to sell, thus 45c, the reason for this, if I do not choose a limit it will sell for another amount and I might loose money then, so that is the reason I placed a limit of 45c per share, but the price was 45c per share at that stage!