DU
Deon U
1 reviews | Active since Oct 2011
10 Feb 2020, 16:57
FNB share investor woes
Like many others I opened a share investment account back in the days as an alternative saving investment option. The amount of shares and portfolio I have no longer justifies the monthly costs so I want to close it.... To my surprise you do not have this option. I dont know if these are partner companies of fnb (obviously getting a hugh cut) making it impossible to stop the account but this is bad.FNB should monitor these better. Not getting through to anyone that can assist. :{
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FNB (First National Bank)'s replyOfficial
11 Feb 2020, 10:02Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Feb 2020, 10:02
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***