FNB Share Investing Disappoints

<p>After purchasing and completing delivery forms for kruger rands over 2 weeks ago, i still have not reveived my parcel. I called this morning to enquire the status of the order and delivery. I was told that the signed forms (which were signed and emailed the same day that they were sent to me) are no longer valid and i need new ones to be sent to me. Beside the fact that i signed a binding document to FNB, they did not have the decency to call and explain the problem- so if i did not phone, they would not have called- I am really tired of arguing with service providers especially when the people spoken to have no solution satisfactory to the customer, even though the customer maybe right. </p> <p>terrible and irritable start to a Monday morning.</p> <p>i have been waiting for the last hour for the new forms to come - which i was told will be sent immediately. </p>