TB
Theo B

1 reviews | Active since May 2016

10 May 2016, 08:08

FNB Share Invest - Thank you so much for being so honourable , really living up to the FNB brand promise.

<p> </p> <p cl***="MsoNormal" style="margin: 0cm 0cm 0pt;"><font size="3"><font face="Calibri"><font color="#000000">I’m a new novice investor that is using the FNB share investor platform and had a technical issue with one of my trade transactions. Chantal Moorrees contacted me yesterday and had the issue sorted and settled within a couple of hours. I have never experienced such brilliant service and constant feedback until the matter was completely successfully settled. Thank you Chantal Moorrees !! and Thank you FNB !! In my opinion FNB is really living up to a Brand Promise “ a Promise made is a Promise Kept “ </font><font color="#000000"><span style="mso-spacerun: yes;"> </span></font></font></font></p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2016, 07:44
Official
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. We value our relationship with you our customer and would like to continue building on it. Thank you for taking the time to let us know. Kind regards Complaints Resolution Tracey Sonickson Email address: *** Tel number: *** (option one)