TN
Trevern N

1 reviews | Active since Oct 2019

24 Jun 2020, 12:30

FNB Share invest made over R8000 in fees for nothing please dont invest with them its ****

I have been an FNB loyal client for many years but cannot stand the service I have received on my share saver account. Today I purchased 22000 RMB shares but instead of making one transaction I had to make 64 transactions because the app did not allow me to buy more than 350 shares at a time, all the while staying continuously on hold for some to answer my call at FNB share invest. I should have paid a broker fee R130 but ended up spending broker fees of R8320 for no good reason, with no support from FNB. The last time I went through a similar issue was a promised a refund but this never took place. I did not want to miss the oppurtunity to buy the shares and continued with the purchase but FNB got over R8000 for nothing, if the money is not refunded I will be taking the matter to FSCA and cancelling all accounts with FNB as this is really unfair buisness practices. please be cautious when investing with FNB share invest

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Replies (1)
TN
Trevern N's update28 Jun 2020, 12:40
Reviewer Update
No one bothered to even call me. Monday I will bring this matter to the attention of the FSCA