TO
Tom O''''Connor
1 reviews | Active since Jul 2011
29 Mar 2019, 07:06
fnb shame on you with your poor service
Once again the FNB system is up to maggots the opt is taking forever to come through it is annoying that this is now so common and I have lodged several complaints and they do nothing about it.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Mar 2019, 08:59Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Mar 2019, 08:59
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)