JH
JAY H
1 reviews | Active since Aug 2011
29 Sept 2015, 10:05
fnb shame on you
my acc ***-matured on 16.09.15, instructed to pay after maturity, letter 25.08.15, trying to call the <br> call centre no joy, send several mails, no joy-why are there any person who can assist-its frustrating to get my money back, you cannot call fnb a caring bank. pls advise when my money will be paid as its urgent - when are you going the abolish the call centre
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FNB (First National Bank)'s replyOfficial
29 Sept 2015, 10:30Hello haricharan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768301.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768301.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Sept 2015, 10:30
Official
Hello haricharan,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768301.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 768301.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)