1 reviews | Active since May 2018
FNB- settled account but still debited
Settled my account before the debit order date, they still deducted on payday. Been told to wait for 30 days to get a settlement letter. Been waiting for more then 7 days for the money to be reversed back into my account. Not cool!
Good day Thandeka,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Loans for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Thandeka,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Loans for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)