FNB services stinks

Most *********** staff. Can't resolve anything. They have business call centre .. What a joke you email them . You get a read message then followed by a message to say they will respond to you within 2 to 3 days . Recieved a sms saying FNB High Priority Complaint ref ******* been sent to Commercial Client Experience Centre (CCXC) ***. A consultant will contact you within 24-48 business It's a joke