CQP
Craig Q. Peters

1 reviews | Active since Dec 2020

17 Dec 2020, 18:20

FNB Services

I have always believed that ABSA was the worst bank in SA but unfortunately they have been surpassed by FNB. Absolutely gutted with their poor service. Dealing with the Branch, Secure Chat and Dispute Departments. They speak a different language. Don't think they trained on the same products the same. Dispute 5days , branch says 7-14days and secure chat says 40 days.. Then the last chat with secure banking I raise the question...guess the answer ? 7-40 days...you have got to be joking. I over this I small dispute and I will be canceling all my service with FNB. Be aware people... "How can I help you" hahaha

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Replies (2)
CQP
Craig Q. Peters's update27 Dec 2020, 18:22
Reviewer Update
I received the above message plus an email confirming someone will be in contact within 24-48 Hours.
Did you mean 24-48 DAYS ??


CQP
Craig Q. Peters's update06 Apr 2021, 10:07
Reviewer Update
Just to prove my point. Up until today not one person has come back to me. Great service FNB you really are shocking