1 reviews | Active since Jul 2015
FNB SERVICE SUCKS - STAY AWAY
FNB Customer service and assistance sucks big time. Just few of my many case numbers: CAS-*** CAS*** and the HIGH PRIORITY it was such high priority that no one even did the effort to phone me back:***. I have got a revolving loan facility, on which i was abled to use even though i have a covid plan then they blocked it because i have got covid relief plan. All off a sudden Revolving facility was blocked the explanation as soon as my first premium of covid goes through it will be unblocked. needless to say it never happened. I did an enquiry again excuse this time, one of my accounts (revolving facility) payment plan was in arrears which again was not my fault, the covid relief plan debit order ran late. I did bring this to the consultants attention immediately. I logged a hellopeter review last week and got reference number: *** with HIGH PRIORITY case, High Priority for FNB means , we never get back to you, please be patient. IF this issue on my revolving facility is not sorted out in the next two days i will take this further as i spoke to my lawyer and said i have got a falled case. i will make everything public as NETWERK 24 is also willing to publish my story.
