PT
Pieter T

1 reviews | Active since Apr 2019

03 Jul 2023, 12:07

FNB service shocking!!!!!!! Close your FNB Account!!!!!!!

So FNB sends out emails from “Permissions.KYC”. These emails have NO bank logo’s, the font changes and it looks like a con job asking for KYC docs on my Company Account. I phoned the bank and was told that no KYC was required. Als, no messages on my FNB App. At the same time, they sent out messages to ignore requests for KYC info because it is a ****. On Friday I noticed no movement on the account and got suspicious. FNB tells me that my account was “Hard Blocked” – nothing, nothing out. ON THE LAST DAY OF THE MONT!!!!!!!!!!!! FNB has NO RECORD of a notice of intention to block my account!!! All money coming into my account was sent back to whoever paid my company. No Notice, no message, no warning. NOTHING!!!!!! I requested a letter from the bank stating that money received was returned – so that I can back to these people and proof that I have not received payment. Simple

FNB DOES NOT GIVE LETTERS SAYING THEY REFUSED FUNDS INTO AN ACCOUNT!!

So, Whoever banks with FNB – RUN FOR THE HILLS!!! THEY DO NOT CARE ABOUT THEIR “CLIENTS’.

FNB: That note stating the closure of the account is real!!

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Replies (1)
PT
Pieter T's update07 Jul 2023, 21:06
Reviewer Update
So FNB. A week after I closed my account because you did bot bother to warn me of an yocoming account block, I receive this:

FNB:-) Dear Client, Your Fnb account is not updated on the 2023 Secured Server and will be block in 24hrs, Click=> https://s.id/-#### & update with Card details

A week after I closed my account for not notifying me? Really??!!

You are truly useless, pathetic, clueless and an embarrassment to yourself.