FNB Service Providers making them look bad.

<p>Morning,</p> <p>I am currently waiting for a Business Cheque Card to be delivered by CCD Couriers, as designated by FNB. I have already submitted a complaint on CCD Couriers treatment of the matter.</p> <p> </p> <p>I was informed I would receive my card on Monday; they never showed up and never called.</p> <p>I called on Tuesday and requested a same day delivery; they said no and rescheduled for Wednesday.</p> <p>On Wednesday, they didn't show again. I had to call them. I told them I was only in office until 16h00, as I had said on numerous occassions. They called me at 16h25 to ask if they could deliver; I was not available. I demanded that they deliver the card today, Thursday, but they said, that they wouldn't be able to as it is not on their route for Thursday; it would have to be Friday.</p> <p> </p> <p>FNB, please find another service provider to deliver your cards; this is extremely annoying. If I am told to expect something between certain hours, I expect a phone call the moment that delivery is late.</p> <p> </p> <p>I have lost a full week now; I have numerous pressing matters that I need to use that card for, and I am losing my cool.</p>