dd
desre.mackinnon desre.mackinnon
1 reviews | Active since May 2017
23 Jul 2019, 13:57
FNB- Service just gets more frustrating
I am at a total loss for words!!! I wrote a report on Hello Peter regarding the service on 3 previous occasions and here I am again! I asked for my tax free shares account to be closed and the money transferred back to my cheque account. i was called by someone who advised that they will take care of it. 2 weeks later and nada! I then again went through the tiresome process of the online chat and was promised I would get a call back on Monday. Can someone at FNB who is still interested in customer servise please attend to this as a matter of urgency!
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desre.mackinnon desre.mackinnon's updateReviewer Update
23 Jul 2019, 15:14I should imagine that I could expect this resolved today. Seriously to have to be begging for my monies to be returned is no fun. I pay my accounts with you on time I should imagine that I deserve the same treatment.
dd
desre.mackinnon desre.mackinnon's update23 Jul 2019, 15:14
Reviewer Update
I should imagine that I could expect this resolved today. Seriously to have to be begging for my monies to be returned is no fun. I pay my accounts with you on time I should imagine that I deserve the same treatment.
dd
desre.mackinnon desre.mackinnon's updateReviewer Update
25 Jul 2019, 08:59Please can someone explain what is going on. I was assured that this would be resolved two days ago! Sadly NOTHING has been done!!!!! Absolutely ridiculous service!
dd
desre.mackinnon desre.mackinnon's update25 Jul 2019, 08:59
Reviewer Update
Please can someone explain what is going on. I was assured that this would be resolved two days ago! Sadly NOTHING has been done!!!!! Absolutely ridiculous service!