LR
Leizelle R
1 reviews | Active since Jun 2018
17 May 2019, 09:24
FNB - Service is TERRIBLE
The experience that I have had with FNB over the past two weeks has been absolutely dismal! I have been given incorrect information several times and all anyone can do is "apologize for the inconvenience". While an apology is great, it does nothing to resolve the problem and turnaround time for complaints does nothing for an urgent issue. As a client of 5 years, I have never received such terrible service. This is the last time I take a product with FNB.
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FNB (First National Bank)'s replyOfficial
17 May 2019, 10:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 May 2019, 10:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***