kk
kapp.diane kapp.diane

1 reviews | Active since May 2016

21 Jun 2016, 09:57

FNB service is terrible

<p>Banking with this bank for 4 years now, and this year they are falling appart, I have a loan with them, I recenetly changed address, went into the bank change recidency and now all of a sudden they dont have my proof. I dont have any proof as I dont have any clothing or cell phone account just to get R2000 extra on my loan that I app**** for a week back, to fix my car and they come up with all this ****.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2016, 10:14
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 945088

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)

kk
kapp.diane kapp.diane's update21 Jun 2016, 12:52
Reviewer Update

Still nothing, also fax the proof of residence to FNB and still after f-ing 10 messages today they still send me messages to send proof of residence, Seriously, the load was made a week ago a week already and still FNB after everything I already did as ask , FNB is still at squere one *** is going on