FNB SERVICE IS SHOCKINGLY BAD

<p>I tried using the call centres-no result.Went to visit Somersetmall Branch only to be told by the branch manager,Johan, that he can not do anything more than what they can do. Why do you have a branch? The level of service is appalling. The consultant that tried to help dailed the relevant call centre and after about 30 minutes they still did not answer!!! Good heavens , a bank that can not dail itself??!!</p> <p>The 'how can we help you' slogan is a farce....you can only help if you WANT to help.</p> <p>Never have I experienced such bad service in my life!! I am heading off to another bank. Sick and tired of excuses for not wanting to do the job they get paid for.</p>