FNB Service is full of *******ion not to close my account when I have every right close my account

I have been told to visit my nearest FNB branch to close my accounts with FNB.

I am in another country and will not be in the SA for a number of years.

First been told to visit my nearest FNB Branch after I clearly explained that I am not in SA and that there is no branch here where I currently reside. Then to be told yet again to visit my nearest branch after the complaint I logged. After yet another complaint they advise they cannot assist me.

All this so they can keep my account open and deduct monies until I am in their debt for all eternity because how will the dim witted FNB staff know how to do anything except steel. I am so over the service and theft I cannot express myself even more! I do understand that the staff does not always know what they are employed for and training means to sit and drink coffee... I do understand that no brain power is taken to resolve a client’s query that FNB staff deliberately disobeys orders not to phone my SA number but in fact another or make use of email services as I am not in SA and do not plan a trip anytime soon. I do understand that although I am not in that country they still find it so easy and simple to be so *******ed. FNB Should have been named ANC!