FNB Service is bad

This is bank has very bad customer service. The popular stationed to help have not been equipped with the knowledge needed to assist.

I have been trying to withdraw funds from my PayPal to my fnb for a week now. I keep getting an error regarding the characters in my telephone number - under my FNB profile.

I take their advise and reach out to forex - forex assures me that I'm not the first to experience this problem and that the error code belongs to FNB. FNB employees are so brainwashed that when they see the PayPal they automatically assume its not their problem.

So if FNB refers me to PayPal and PayPal refers me to FNB who then has the solution.

I was told the error code can be searched by FNB but I don't even this they read the queries through. It's almost as if you chatting to a bot. Instead of being confused with me they jump off the chat and transfer to the next agent. It's a very rude process. And ********.

Now I don't have have access to my funds. FNB is the pits