sS
sachristianresources S

1 reviews | Active since Jan 2017

24 May 2019, 12:33

FNB SERVICE IS BAD AND DISAPPOINTED

I had a cheque account in 2012 that was linked to an overdraft facility. The overdraft facility was maxed . Last year I was told my business and personal account has been flagged based on this overdraft account . To date I have not received no correspondence or litigation regarding the same . I have been speaking to the bank manager Ronel from last year November 2018 till recently trying to resolve or get the flag removed with no avail . I spoke to bank manager 2 weeks back regarding the same and still no help or clarification . I am so disappointed with the service of FNB . It seems FNB is failing their customers drastically. The negative effect of the flagging has limited me in aquiring credit etc. If the matter is not resolved within 3 working days . I shall further report the matter to ombudsmen and the local media . ID : ********** 136082 Thanks Gabriel Chetty

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2019, 13:46
Official
Good Day Gabriel Chetty
  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 

Ref: *** 

Regards, 
Hello Peter Team 
Tel number: ***