FNB service is awful They took my money and now aren't dealing with me to release it

In 2010 I made a fixed deposit at FNB They accepted my deposit and my sisters residential address I an an ex resident of RSA and am now maturing the deposit

I have flown to SA and spoken with a branch at Gateway with no results and am being ghosted.

I today spent 1 hr on international calls and spoke with 8 staff non of which could assist me. One even cut me off.

I am a client for heavens sake use a brain and solve my problems!! Also stop referring me to your app when i dont have a In contact number.

Hopefully others might read this and avoid FNB at all costs