1 reviews | Active since Aug 2016
FNB Service HORRIBLE
<p>Cheque has been deposited into my account on 20 August. It's still not cleared and the branch just say sorry we can't hel you.... What happened to 'How can we help you?' I WILL move all my product from fnb to another bank.</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to look into your matter can you provide us with your Id or account number Upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to look into your matter can you provide us with your Id or account number Upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: 087 ********** (option one)
Good Day Mev Hoffman,
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done as the teller should have advised you that it can take up to 10 working days to clear a cheque or should have offered you special clearance option.
The reference for your complaint. **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mev Hoffman,
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done as the teller should have advised you that it can take up to 10 working days to clear a cheque or should have offered you special clearance option.
The reference for your complaint. **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)