RG
Roopal G
1 reviews | Active since Mar 2014
21 May 2019, 19:13
FNB Service gone in the tubes
I was a pro FNB Client , i had great service for a while now , but i have literally come to hate FNB , for the last 2 to 3 months i have been inquiring bank charges on my business account , no one comes back to me , i then thought let me try my "Private banker" (which FNB is extremely proud to advertise) still nothing , i have been sending emails waiting patiently for response and nothing , my banker doesn't get back to me , business banking doesn't get back to me , what the hell the is going on
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FNB (First National Bank)'s replyOfficial
22 May 2019, 11:02Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply22 May 2019, 11:02
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***