MR
Miemie R
1 reviews | Active since Nov 2019
05 Nov 2019, 08:52
FNB service fees/ unpaid even though it already went off your available balance
This is the second month that ive picked up FNB charges me for debits card transactions that went off my available balance and lying in my "pending basket" then all of the sudden i am charged R125 for those fees that already went off my avalable balance and then all off the sudden when the company clear the funds FNB charges me R125 again because i dont have available balance at that stage this is ridiculous !!! Needless to say i need to waste my airtime to resolve this....
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Replies (1)FNB (First National Bank)'s replyOfficial
05 Nov 2019, 09:43Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply05 Nov 2019, 09:43
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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