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Bronwin B
1 reviews | Active since Aug 2009
06 Mar 2019, 11:43
FNB SERVICE FEE RIPOFF
I have a credit card as well as a gold cheque account with FNB. I recently received Service fees equivalent to the amount of R860.. how in the living hell is this even possible, that one has to pay so much to have an account with FNB.. here is a run down. -214.00, -48.65, -12.80, -209.00, -263.32, 44.41, -69.00 = R860.45 You already paying for your CC installment, and then still extra service fees. I WANT TO KNOW FROM FNB WHY ARE THEY CHARGING PEOPLE SO MUCH MONEY TO HAVE A CC AND CHEQUE ACCOUNT???
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 Mar 2019, 13:16Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply06 Mar 2019, 13:16
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)