FNB - SERVICE DISAPPOITING

I AM SO IRATE WITH FNB. THEY HAVE CALLED ME ONCE AFTER MY 1ST COMPLAINT AND COULD NOT GET HOLD OF ME AND NEVER TRIED AGAIN EVEN THOUGH I EMAILED THEM BACK REQUESTING THEY CALL ME BACK. I SHORT PAID MY CREDIT CARD AND I HAVE RECEIVED 16 CALLS FROM THEM FOR THE SHORT FALL. THEIR SERVICE IS SO POOR THAT I AM CLOSING MY ACCOUNT TOMORROW 6TH MAY 2023 AS I HAVE TRANSFERRED MY SALARY PAYMENT AND ALL MY DEBT ORDERS TO CAPITEC BANK. I AM SO DISAPPOINTED WITH THEIR SERVICE AND THE AGENTS THAT CALLED MY 16 TIMES DO NOT MAKE ANY NOTES THAT YOU GIVE THEM, INSTEAD THEY KEEP CALLING AND I KEEP SAYING THE SAME THING TO THEM. IT IS SHOCKING THAT A HUGE BANK LIKE FNB HAS SUCH POOR SERVICE. SO I NEED TO BRACE MYSELF FOR TOMORROW'S ENCOUNTER WITH FNB. I CANNOT WAIT TO RID MYSELF OF FNB. POOR SERVICE-DISGUSTED-DISAPPOINTED-DISRESPECTED-UNHAPPY-UNFAIR TREATMENT...THE LIST GOES ON