MM
Martin.gwili Martin.gwili

1 reviews | Active since Nov 2016

21 May 2026, 08:09

FNB service delivery is a disaster when it comes to monies being deducted from your account. The worst bank ever.

FNB service delivery is a disaster when it comes to monies being deducted from your account. The worst bank ever. I called them on the 6th to alert them of an amount being deducted as per the information below and I was told we cannot stop it; we will investigate and come back to you. to date they did not say anything. Worse my card was cancelled and their CCD courier still have not delivered my card, when I call them, they say they have been trying to get hold of me really!!!

Transaction History Menu View Transaction Detail Name***Account Number***TypeDEMAND DEPOSIT 1. Transaction Details Description OneMicrosoft ISO 470724*0899 05 MAY Description Two*** 000000 S M ***60505Transaction Amount-1,999.00Service Fee0.00 Authorisation Date05 May 2026 Effective Date08 May 2026 Post Date08 May 2026

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Replies (1)
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Martin.gwili Martin.gwili's update22 May 2026, 14:12
Reviewer Update
FNB I am still waiting for a response on this?? You close my complaint and say it is resolved ***NF? This complaint is two fold, and do not close it until you resolve it.

FNB service delivery is a disaster when it comes to monies being deducted from your account. The worst bank ever. I called them on the 6th to alert them of an amount being deducted as per the information below and I was told we cannot stop it; we will investigate and come back to you. to date they did not say anything.

Worse my card was cancelled and their CCD courier still have not delivered my card, when I call them, they say they have been trying to get hold of me really!!!

Transaction History Menu
View Transaction Detail
Name**********2Account Number**********2TypeDEMAND DEPOSIT
1. Transaction Details
Description OneMicrosoft ISO 470724*0899 05 MAY
Description Two******************************00 S M **********60505Transaction Amount-1,999.00Service Fee0.00
Authorisation Date05 May 2026
Effective Date08 May 2026
Post Date08 May 2026