FNB Service Delivery Does Not Exist.

It seems that the only way to get a response from FNB is to post reviews of their pathetic service on Hello Peter. My issue which I posted about the 22 June 2021, is still unresolved. I have still to date not received my cheque account debit card which was initially ordered on the 28 May 2021. First I was told that my a 2nd credit card was issued instead of a debit card when I went to the branch to collect it. Then I was told the consignment of cards were hi jacked. Then the branch manager at Cornubia told me to order a new card on the app which I did. She said it would be delivered to me by Friday 25/06/2021 and she would follow up with me. On the 22 June 2021 I received 3 calls from Mr Delivery to confirm the delivery address. It is now the 29 June 2021 and I have not received my debit card. My current debit card expires tomorrow. This will mean I will not have access to my money or be able to swipe for purchases instore. I have tried over the course of yesterday and today to contact the branch manager. But it goes to voice mail and she has not returned my call. However much of a lead time does FNB need to renew cards that expire? Is 5 weeks not enough time? It may be best to move my business to another bank where customer service is a priority.