ME
Monique E

1 reviews | Active since May 2017

24 May 2017, 06:37

FNB SERVICE

<p>The service that im getting from FNB is PATHETIC. I will be closing my account with them at the end of the month, as im still waiting for the customer care to contact me since last week Thursday. Tried calling them and it just rings the whole time. How do they think customers feel if they cant even get through to the Customer care?????????????</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply24 May 2017, 11:19
Official

Good Day

Thank you for taking my call earlier.

As per our telephone conversation I escalated the matter to a subject matter expert to provide you with feedback and a resolution.

We apologise for any inconvenience caused. Your reference for the above complaint is ***.

Kind Regards

Complaints Resolution

Naomi Petersen

*** (option one)

ME
Monique E's update24 May 2017, 11:34
Reviewer Update

I need them to contact me today!!!!!!!

ME
Monique E's update24 May 2017, 12:46
Reviewer Update

I need assistance ASAP. I will complain if there is anything deducted from my account tomorrow