FNB **** SERVICE

I had a credit card with FNB - they handed me over to MBD who is less than *********** and then settled the account in Feb19. When I settled I received a discount on an arrangement which I paid. To date I have not received my settlement/ paid up letter which MBD claims to be waiting for from FNB. The discount I received when settling was never cleared with FNB and the card never closed?? Now it is an outstanding amount which FNB after no contact attempts has handed me over yet again. For **** SAKE FNB FIX MY DAMN ACCOUNT. I WILL NOT PAY THE OUSTANDING BALANCE - I AM SICK TO DEATH OF CALLING YOUR ENTIRE ****ING COMPANY ONLY TO BE PUSHED AROUND FROM PILLAR TO POST. I JUST SPOKE TO NONHLANHLA WHO KEPT ME ON HOLD WITH TOTAL DISRESPECT FOR OVER 40MIN?? FIX THAT OUTSTANDING AMOUNT NOW, CREDIT IT AND SEND ME THE CONFIRMATION THAT MY CREDIT CARD IS CLOSED SHOWING A ZERO BALANCE.