FNB service

I work for the Department of Correctional Services in Durban South Africa and was tasked to help our offenders to open up bank accounts. I approached FNB which was at Westwood Mall which is now closed and managed to get accounts open. I was then directed to the the Pinetown branch and then the Pavillion branch after this. They helped me to a certain extent saying that offenders were not putting in monies into these accounts. I addressed this problem and ensured the bank which was than FNB at Westville that I will only open up accounts for offenders receiving pension payments or if they are beneficiary to estates etc which was approved by the Area Manager. I was later told that this had stopped with immediate effect. I have throughout my interactions with FNB have being trying to build a healthy relationship. I have also opened numerous accounts to date. The after banking experience has left a bad impression of FNB as it has been stopped. FNB was so ever ready to get tbe business but are not willing to provide after service assistance. I am totally irate with the treatment Ihave received thus far after being told this by the Manager at the Westville Branch. Please could you please provide me with an update on this issue.

Regards Mark