JR
Jaco R

1 reviews | Active since Sept 2017

09 Apr 2019, 14:21

FNB Service

Absolutely the worst service over the last 6 months with FNB. Moved from ABSA to FNB in 2016 due to high bank rates but I can now see you pay for what you get. Not helpful in many aspects and as a business customer I would not recommend this bank at all.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2019, 15:20
Official
Good day Jaco, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued. 

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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