fnb SERVICE

omplaint Relates to : Debit Card

How can we help you? : 1) You do not have a complaint related item for poor service. 2) FNB send renewal cards 6 month after the old card expire. 3) your rica/fica staff is rude en not helpful at all. 4) I have 2 x fairly new accounts for my children. Why do you insits on rica/fica again shortly after accounts were opened. 5) I went to the branch to provide the fica/fica stuff for my one child, as soon as I walk out the bank i receive a sms that you require the same for my other child, THY DID YOUR STAFF MEMBER WE CALLED AT RICA/FICA BRANCH DID NOT INFORM THE FNB MEMBER THAT SPOKE TO THEM INFORMED THEN THAT WE NEED TO DO IT FOR BOTH CHILDREN. THIS IS PATHETIC SERVICE. I HAVE WITHDRAWN THE FUNDS FROM BOTH MY CHILDREN AND WILL NOT USE IT UNTIL YOU SORT THIS **** FROM YOUR PATHETIC STAFF OUT. YOU GOT 48 HOURS TO DO THIS, THEREAFTER I CLOSE MY ACCOUNTS WITH THIS BANK