1 reviews | Active since Oct 2017
FNB Service
FNB use to be a good bank now they have just gone to the dogs. When i tried calling on Friday to get assistance the consultant who assisted me would not even give me her name she just kept saying no, lands up muting my call so i put down and not have been assisted. Its Monday already and no one has bothered phoning me to assist with my query even though i called them and emailed them... Well done for loosing another client FNB... With your customer service i'm surprised you have any clients left.
Good day Zindy Kruger,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Zindy Kruger,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
