1 reviews | Active since Sept 2016
FNB SERVICE
<p>A couple of weeks ago I emailed them requesting to change my email address on my profile. I received an email back stating that a consultant will contact me. STILL WAITING!!!!!</p> <p>I tried to apply for service in online banking and received message that my personal details does not correspond and a consultant will contact me. STILL WAITING!!!!!</p> <p>Your 24 hour service is useless!!!!</p>
Good Day Mrs Van Niekerk,
Thank you for taking my call earlier to acknowledge your complaint logged on hello peter. Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Mrs Van Niekerk,
Thank you for taking my call earlier to acknowledge your complaint logged on hello peter. Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)