tN
thabang N

1 reviews | Active since Aug 2016

19 Oct 2016, 15:33

Fnb **** Service

<p>I app**** for a cheque card in septemer, Can remember the exact date but nevertheles its October now I still did not get the card instead when I go to the branch I asked them to deliver the at they tell me that the card is not there as yet *** after 3weeks?? Like really, the wprst part is that I have arranged with my Payroll to change my banking details to the FNB account,,,,,A decission that I regret now :-( with my hole life, I just cant wait for next month to change to another bank becase its true when they say "first impression last"</p> <p> </p> <p> </p> <p>I dislike FNB now </p>

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Replies (3)
tN
thabang N's update19 Oct 2016, 15:51
Reviewer Update

Now I must wait for another 7 working days after waiting for 3 Weeks mxm thats Bull****

FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2016, 16:01
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

tN
thabang N's update19 Oct 2016, 16:36
Reviewer Update

I want my card ASAP and not a automated reply from FNB .............