SD
Siobhan D

1 reviews | Active since Nov 2018

03 Dec 2018, 10:16

FNB SELLING INFO TO ********

A debit order was created without my knowledge despite the fact that I receive TWO notifications for EVERY TRANSACTION I complete. How is this possible? Not only that but so many people have experienced the same thing as documented on mybroadband, but apparently you've nothing about it? And then you want to charge me for disputing something i never authorised in the first place?!! Unacceptable.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 10:54
Official
Good Day Siobhan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologize for any inconvenience caused.

Ref:***NF

Regards,

Client Experience Team

Tel number: ***