OS
Olivia S

1 reviews | Active since Sept 2019

15 Oct 2019, 20:01

FNB Security guards

I was very impressed and want to thank security guards at FNB, Lenesia, Rose Avenue. I am 8 months pregnant, the two guys who were standing by the door directing the quee, asked me if am tired, I said yes. Indeed I looked tired and was tired. Without asking questions one guy asked me to follow him. He took me straight to a free ATM. In a minute I was out jumping a quee of about 12 people. I thanked them and went to my car, only to find out that my car is not locked, their kindness saved me from loosing my valuables and saved me from dizzy spells of standing in the quee in a hot day. Wherether this act of theirs was a FNB policy or their kindness, I am truly grateful.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Oct 2019, 09:02
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

Hello Peter Complaints Team 

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