KP
Kuvendren P

1 reviews | Active since Sept 2014

14 Aug 2018, 22:35

FNB Security breach

My Bank card was cancelled on the 3rd of August and is being used from the 6th of august up to today. Mony is being taked out off my account with a cancelled bank card. There are unauthorized debit orders being taken out of the same account as well. one from Smart J30b24867 and Handswork. This is the third time i am having this disput with FND and the online banking can not reverse the transactions or do a dispute against this transactions.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2018, 08:48
Official

Good Day Kuvendren ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***