FNB secure chat app useless! With a bunch of *********** people.

What's the use of secure chat if people are still going to tell you to call the bank. Does FNB have shares in the telecom industry such that you call them and after holding the line for 20 minutes you are given incorrect info. You try to use a different platform on you chat you get responses that are not addressing your issue and eventually be told to call the same number that you called and coundlf get assistance. FNB please can I have the services that I pay for. Calls are expensive hence you can't call us back. But you expect us to call and clean up your incompetency mess.