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Craig H
1 reviews | Active since Oct 2019
21 Oct 2019, 12:36
FNB SCOOPS MY R80 FOR, I REALLY DONT KNOW....
This morning i realized i needed to withdraw cash from an ewallet that was sent to me on Saturday, of which i only withdrew R800 of 1300, leaving a balance of R530. Now i ddnt have airtime to get another pin so i bought the R29 airtime using the money i had from the ewallet, there was a charge of R11 for this, which isnt a problem, however from the balance of R480 i was only given R400, WHAT THE HELL HAPPENED TO THE BALANCE OF R80? THIS IS PURE *******!!! i definitely will make sure to never use this service from this thieving bank, furthermore id like an explanation regarding this matter
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FNB (First National Bank)'s replyOfficial
21 Oct 2019, 14:58Good day Craig Handle,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply21 Oct 2019, 14:58
Official
Good day Craig Handle,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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