TN
Tinashe N
1 reviews | Active since Feb 2020
04 Feb 2020, 07:35
FNB ****s
Dear FNB
I have a big problem with you guys secretly taking R500 from my account without my knowledge, this item is registered as Item NO.4 which I assume is a penalty fee seeing as I had a negative balance of R421 from a bank debit order but I do not understand how your solution or penalty to this is taking even more than amount that was overdraft.
Please may you explain as this is a huge inconvenience
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
04 Feb 2020, 10:40Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply04 Feb 2020, 10:40
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***