NP
Nomakaya P
1 reviews | Active since May 2018
10 Oct 2019, 15:32
FNB ****
I requested FNB to reserve a debit order. Till today, they informed me that the debit order is blocked and they don't know by who and how to resolve it. They informed me they do not know who blocked the debit order. They cant reverse it. They cant see who blocked it. They cant assist me. Nor do they know how to STOP it. FNB is a **** Ban**** Stay away. They have *********** staff who refuses to refer to manager when they do not know something.
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Replies (2)
FNB (First National Bank)'s replyOfficial
10 Oct 2019, 16:27Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Oct 2019, 16:27
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
NP
Does not even allow you to revert me back to the Creditor. But FNB insists on that.
Nomakaya P's updateReviewer Update
11 Oct 2019, 16:28Ombudsman for Banking Services
Bulletin 11
Debit Orders
Does not even allow you to revert me back to the Creditor. But FNB insists on that.
NP
Nomakaya P's update11 Oct 2019, 16:28
Reviewer Update
Ombudsman for Banking Services
Bulletin 11
Debit Orders
Does not even allow you to revert me back to the Creditor. But FNB insists on that.