LM
Lorraine M

1 reviews | Active since Nov 2015

24 Sept 2020, 09:53

FNB ****

8 September I received payment from SARS for my returns. The money was immediately transferred into my savings account. On the 10th FNB froze the money from my savings account without any notice. I then made contact with my banker who was unable to assist then visited the branch and was advised Sars took back their money. I called sars but sars confirmed that they have no logged disputes against what was payed. I went back to the bank on the 11th and was told to wait for 3 days as the system says - the bank cannot escalate unless the 3 days passes. I asked for proof from the bank but the consultant advised they are not allowed to print the report. To my surprise, the next day the money was back into my savings. On the 18th of September, money disappeared from my cheque account this time. I had three different consultatants attending to the issue. One still claims SARS is behind it. The other two confirmed the money taken out had no reference and has no trace as to where its been taken to. Again I've been taken back and forth without clarity. I tried speaking to the bank Manager who's always in a meeting that never comes out. I'm a regular face at the bank and I'm tired of it. Today(24th) I woke up to another withdrawal notification from my cheque account. I want FNB needs to be exposed for its **** and I want each and every cent that's was taken out refunded. I will not be liable for any penalties for my account being in arrears

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