FNB says HOW CAN WE HELP YOU????? WHEN YOU ACTUALLY MEAN, HOW CAN WE CONTINUE TO ***** YOU OVER!!!

FNB does not deserve 1 star, please make it possible for us to rate FNB by the 100s of negative stars they deserve! Really now FNB! When are you going to do right by your customers? I have written many reviews on Hello Peter, and 99 % of the reviews are about the disgusting treatment we received from FNB. I have been paying a 20 year Homeloan now for the past 24 years, and FNB is still saying we need to pay more! We have had a nightmare 24 year journey with FNB home loans, we are called valued customers, but we are treated with absolute disdain. I finally thought my nightmare with FNB is over because my property has been sold, only to get a call from my attorney saying , FNB, Yes, FNB lost my original title deed!! Just like they can't find my Homeloan agreement!!! Really now FNB, If incompetence had a face it would be FNB. I am absolutely livid with this terrible institution, what now FNB???? Who is paying for the inconvenience,to us as well as the new home owner, extra costs for extra time that tranfer now takes, caused by FNB, surely not FNB, once again me the customer bears the brunt of your incompetence!!! FNB WHEN ARE YOU GOING TO TAKE RESPONSIBILITY FOR YOUR DISGRACEFUL SERVICE?