1 reviews | Active since Nov 2016

29 Oct 2018, 09:26

FNB #savemefromyourself

My daughter is sitting in Thailand with ZERO cash. We visited the branch prior to her leaving and made all the necessary arrangements with the travel card etc., including giving me authorization on her account. Now that the time comes to transfer her money, this has become ONE HUGE NIGHTMARE. I've been on the line with FNB since 8 this morning, and I not getting any help.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Oct 2018, 10:43
Official

Good Day Stacey Swan

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***